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Downtime

Platform availability disruption

May 22, 2025 at 05:39pm UTC
Affected services
Semantic Search

Resolved
May 22, 2025 at 06:00pm UTC

All affected services have been restored.

Updated
May 22, 2025 at 05:57pm UTC

Recovery of services is currently progressing: we will confirm once all services have been fully restored.

Updated
May 22, 2025 at 05:53pm UTC

We have identified the issue to be an outage of our database provider. We are working with our contacts to restore service as quickly as possible.

Created
May 22, 2025 at 05:39pm UTC

We have identified and are actively investigating an issue with accessing the platform; we will provide real-time updates as remediation continues.